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Service policy

  • Categories:Services
  • Time of issue:2020-02-26 00:00:00
  • Views:0
Description:
Description:
Information

Response time

The after-sales engineer will contact to confirm the maintenance plan within 48 hours after the user's after-sales repair application is submitted successfully

 

Freight for repair

JH provides service mode of sending for repair / repair. If it is inconvenient for the user to send it directly to the service center designated by JH, he can choose to mail it to the after-sales center of JH factory, and the internal warranty repair user and JH each bear their own mailing costs, while the external warranty repair user bears all mailing costs (twice).

 

Content of the charges

It does not belong to the scope of warranty service, but it can be charged for maintenance
 
1. Out of warranty charge maintenance means that the product exceeds the manufacturer's warranty period;
 
2. The product is damaged due to unauthorized disassembly and assembly by non health cooperation authorized personnel;
 
3. Replacement of vulnerable and consumable parts not covered by the warranty specified in the product manual
 
4. Product parts damage caused by improper use, maintenance and maintenance of users during the warranty period;
 
5. Product damage caused by bad user environment or force majeure (such as abnormal voltage, lightning, flood, fire, etc.);
 
 
(the warranty period of the parts replaced by the out of warranty charge is 6 months, and the warranty period starts from the date of replacement.)

 

Charging standard

Charge standard for maintenance out of warranty

Maintenance products

Maintenance level

Man hour fee

Maintenance content

Oxygenerator

Minor repair

60yuan

Replace the filter, power switch, universal wheel, circuit board, flowmeter, air tank, cooling fan, oxygen sensor, display screen, shell, etc

Overhaul

80yuan

Replace compressor and adsorption tower

Atomizer

Minor repair

10yuan

Replace the power switch, connecting pipe, air pipe and housing

Overhaul

20yuan

Replace compressor

Note: the above costs do not include the cost of accessories and materials;

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Contact

 

National service hotline:4000-555-250
Add: Fuxing 2nd Road, Fu'an Industrial Zone, Liandu village, Leliu street, Shunde District, Foshan City
Tel:0757-66833788
Fax:0757-66833782

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Official account

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